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What Are Allocated Loss Adjustment Expenses (ALAE)?


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    Highlights

  • Allocated loss adjustment expenses (ALAE) are directly linked to handling a specific insurance claim and form a major part of an insurer's expense reserves
  • ALAE differs from unallocated loss adjustment expenses (ULAE), which cover general costs like overhead and salaries
  • Some policies include endorsements requiring policyholders to reimburse insurers for loss adjustment expenses, but these may exclude policyholder attorney fees in denied coverage cases
  • Insurers are increasingly categorizing more expenses as ALAE due to advanced tools for managing claims, with complex claims requiring higher ALAE than straightforward ones
Table of Contents

What Are Allocated Loss Adjustment Expenses (ALAE)?

Let me explain what allocated loss adjustment expenses, or ALAE, really are. These are the costs that get directly tied to handling a specific insurance claim. As an insurer, you have to set aside funds for ALAE in your expense reserves—it's one of the biggest items there, right alongside contingent commissions.

Understanding Allocated Loss Adjustment Expenses (ALAE)

When you look at ALAE together with unallocated loss adjustment expenses (ULAE), they give you an insurer's best guess at what it'll cost to pay out claims and handle the related expenses. Insurers reserve money for these to make sure claims aren't fraudulent and to process the real ones efficiently.

ALAE is all about the specifics of one claim. Think payments to outsiders for investigating, adjusting the loss, or providing legal advice. On the other hand, ULAE covers the broader stuff, like your overhead costs, general investigations, and employee salaries.

For example, if a life insurance company uses its own staff for field adjustments, that counts as ULAE, not ALAE.

Special Considerations

You need to know that some commercial liability policies come with endorsements. These can make the policyholder pay back the insurance company for loss adjustment expenses, whether ALAE or ULAE. Adjusting a loss means figuring out its value or negotiating a settlement.

So, these expenses are usually what the insurer spends to defend or settle a liability claim against you, the policyholder. That includes fees for attorneys, investigators, experts, arbitrators, mediators, and other costs related to adjusting the claim.

Pay close attention to the endorsement wording. It might state that loss adjustment expenses don't include your own attorney fees and costs if the insurer denies coverage and you successfully sue them. In that case, since the insurer didn't actually adjust the claim, they shouldn't apply their deductible to your defense costs for a claim they abandoned.

ALAE vs. Unallocated Loss Adjustment Expenses (ULAE)

Insurers are moving more expenses from ULAE to ALAE categories these days. That's because they're getting smarter about claims handling and have better tools to control costs.

Simple, small claims are the easiest to settle, and they don't rack up much ALAE compared to those that drag on for years. The big-loss potential claims get extra attention—deep investigations, settlement talks, maybe even court time. More scrutiny means more cost.

You can check how well an insurer estimates its reserves by looking at loss reserve development. That's when they tweak their estimates for loss and loss adjustment expense reserves over time.

What Are the Differences Between ALAE and ULAE?

To break it down directly: ALAE are the costs specifically for processing one particular insurance claim, and they're part of the insurer's expense reserves. ULAE, though, are the general expenses like overhead, investigations, and salaries.

What Should Policyholders Know About Endorsements?

Endorsements can require you, the policyholder, to reimburse the insurance company for loss adjustment expenses. Make sure you read the language carefully—it might exclude your attorney fees and costs if the insurer denies coverage and you win a lawsuit against them.

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