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What Are Unallocated Loss Adjustment Expenses (ULAE)?


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    Highlights

  • Unallocated loss adjustment expenses (ULAE) are costs that insurers cannot link to a specific claim, such as overhead and salaries
  • Allocated loss adjustment expenses (ALAE) are directly tied to processing individual claims, like third-party investigations
  • Insurers calculate ULAE using methods like transaction-based allocation or percentages of paid losses, each with its own accuracy and challenges
  • Some liability policies include clauses requiring policyholders to reimburse insurers for ULAE, but careful reading is essential to understand exclusions like denied claims
Table of Contents

What Are Unallocated Loss Adjustment Expenses (ULAE)?

Let me explain unallocated loss adjustment expenses, or ULAE, directly to you: these are the costs an insurance company faces that you can't pin down to handling one particular claim. As an insurer, you have to set aside reserve funds for these, along with allocated loss adjustment expenses and contingent commissions.

Key Takeaways on ULAE

You should know that ULAE represent business costs the insurer can't attribute to a specific claim. In contrast, allocated loss adjustment expenses are directly linked to a particular claim. Insurers keep reserve funds to handle both types of expenses. When you combine ULAE with allocated loss adjustment expenses, they give an insurer's estimate of what it'll pay out in claims plus the costs to process them.

Understanding ULAE

Allocated loss adjustment expenses, or ALAE, are those tied straight to processing a specific claim—think costs for third parties investigating claims or acting as loss adjusters, which insurers include in ALAE. ULAE, on the other hand, are more general; they cover things like overhead and salaries. The most common ones fall into operations and field adjusters categories.

Calculating ULAE

Since ULAE don't connect to a specific claim, there's no loss date or report date to work from, making calculations challenging. You have several methods available for this. The transaction-based method allocates costs to each claim transaction using an average cost per type—this is the most accurate but hardest to compute. Another approach uses a percentage of an average year's paid ULAE, though it doesn't account for growth or changes in claim frequency. Some insurers apply a ratio of paid ULAE to paid losses, based on years of data, but this skips inflation adjustments.

Important Considerations for ULAE

Keep in mind that liability policies might have a clause letting the insurer charge the client for some ULAE. The loss reserve development process means insurers adjust estimates for loss and loss-adjustment expense reserves over time. Analysts check how accurate a company has been by looking at its loss reserve development.

Reimbursement for ULAE

Some liability policies include an endorsement clause that makes the policyholder reimburse the insurer for unallocated or allocated loss adjustment expenses. These can cover fees for attorneys, investigators, experts, arbitrators, mediators, and other incidental costs in adjusting a claim. You need to read the endorsement language carefully—it might state that loss adjustment expenses don't include the policyholder's attorney fees and costs if the insurer denies coverage and the policyholder wins a lawsuit against them. In such cases, the insurer hasn't adjusted the claim, so it shouldn't apply its deductible to the policyholder's defense expenses for a denied claim.

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