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What Is the Middle Office?


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    Highlights

  • The middle office bridges the front and back offices by managing risk, IT, and transaction processing in financial firms
  • It tracks deals from the front office and ensures they are reconciled by the back office
  • Middle office roles emerged due to the growing complexity of financial transactions and technology
  • Personnel in the middle office often hold advanced degrees and handle compliance, software, and 24/7 market data monitoring
Table of Contents

What Is the Middle Office?

Let me explain the middle office to you directly: it's the department in a financial services company, investment bank, or hedge fund that operates right between the front and back offices. I see it as the key player that manages risk, calculates profits and losses, and generally oversees information technology (IT) as well.

Key Takeaways

Here's what you need to know assertively: the middle office tracks and processes all deals made by the front office before the back office reconciles them. This department handles risk management and the firm's IT. It developed from the rising complexity of modern financial transactions.

How a Middle Office Works

Think of a financial services company divided into three logical parts: the front office with sales personnel and corporate finance, the middle office managing risk and IT resources, and the back office providing administrative, support, and payment services. The middle office pulls resources from both the front and back offices.

Jobs in the middle and back offices don't directly generate revenue, but they're vital for managing risk and ensuring transactions execute correctly. I consider them essential infrastructure for the company.

In the early days of foreign exchange and investment banking, roles split between front office—salespeople, traders, deal makers with college degrees and often MBAs—and back office clerical work requiring just high school diplomas.

As transactions and technology became more complex, new functions split from the back office to form the middle office. These employees typically have at least a bachelor's degree, and more are getting MBAs or master's in technology.

Important Note on Job Opportunities

On job sites, you'll find financial services companies listing these as 'middle office' positions—straightforward and clear.

Requirements of the Middle Office

Middle office personnel ensure that front office deals are accurately booked, processed, and paid for. This involves managing various International Swap Dealers Association (ISDA) agreements, tracking profits and losses, and confirming all compliance documents are complete. Some firms include specialized legal support teams here.

IT functions in the middle office cover everything from keeping payment systems operational to designing software for trading strategies. They manage contracted systems like Bloomberg and Reuters 3000, supporting both front and back offices. Often, they're on call 24 hours to capture and monitor essential market data.

Other Considerations

For years, financial services companies have moved back-office functions overseas to reduce costs. Since the 2008 financial crisis, some middle office functions have followed suit. Countries with highly educated workers, strong English skills, and lower pay scales—like Ireland and India—are common destinations.

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