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What Is Acceptable Quality Level (AQL)?


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    Highlights

  • AQL is the maximum number of defective items considered acceptable in a batch during random sampling inspections
  • AQL standards vary by industry, with stricter limits for products posing health or safety risks like medical items
  • Defects are classified into critical (AQL 0%), major (typically 2
  • 5%), and minor (typically 4%) categories
  • Batches failing AQL during pre-shipment inspections are rejected, prompting manufacturers to review production processes
Table of Contents

What Is Acceptable Quality Level (AQL)?

Let me explain what the acceptable quality level, or AQL, really means in quality control. It's a key measure for products, defined in ISO 2859-1 as the maximum number of defective items you can accept during random sampling of a production batch.

AQL is basically the 'worst tolerable' quality level, and it lets manufacturers and buyers set agreed-upon defect limits. You'll see it expressed as a percentage or ratio, showing defects relative to the total produced. For instance, if you're dealing with a run of 5,000 units and an AQL of 1%, that means up to 50 defects are okay—anything more rejects the batch.

Standards for AQL change across industries. In areas like medicine, where a defect could cause serious health issues, you get much stricter levels, often close to zero tolerance due to regulations.

Key Takeaways

AQL represents the worst quality level that's still tolerable for a product, making sure quality standards hold up. It varies from one product to another, with tighter limits for anything involving high health or safety risks, like medical gear. If a batch doesn't hit the AQL—usually measured in percentages—it's rejected based on pre-shipment inspection results.

How Acceptable Quality Level (AQL) Works

AQL is an international standard for checking product quality by sampling from each batch. It sets the max defects allowed before you reject the whole lot.

You test random samples, and if defects stay below the set number, the batch meets AQL. If not, manufacturers dig into production processes to find and fix the issues causing defects.

Take an AQL of 1% on a run: that means no more than 1% defects. For 1,000 products, that's 10 defects max—11 or more, and you scrap the batch. That 11 is the rejectable quality level (RQL).

This ties into Six Sigma, which Motorola developed in 1986 to cut defects and variability for near-perfect quality.

Industry Differences in AQL Standards

AQL levels differ by industry. Medical products often have very strict AQL because defects can lead to health risks.

On the other hand, something like a TV remote might have a looser AQL since defects aren't as harmful. Companies balance the costs of tough testing and higher waste against recall risks.

Customers want zero defects ideally, but buyers and sellers negotiate AQL based on business, financial, and safety factors.

For example, medical products have low AQLs due to health risks—pharmaceuticals might go as low as 0.065% or less—while general consumer goods could sit at 2.5%.

Using AQL Tables

AQL tables, part of ISO 2859, let you reference standards for acceptable defect numbers in manufacturing. They show how many defects are okay for a given AQL.

Say you're ordering 30,000 hats with AQL 0.0 for critical defects, 3.0 for major, and 5.0 for minor—the tables tell you how many to inspect to check compliance.

AQL Defects

Defects are failures to meet quality requirements, split into three types. Critical defects could harm users and get an AQL of 0%. Major defects often lead to product failure and are unacceptable, usually at 2.5% AQL. Minor defects don't affect usability much but stray from standards, often at 4% AQL.

AQL in Practice

AQL is the worst quality level that's still satisfactory, meaning the max percent defective that's okay. You should have a high chance of accepting an AQL lot—say 95%, with 5% risk of rejection.

RQL is unsatisfactory quality, also called lot tolerance percent defective, with a low acceptance probability—sometimes a 10% consumer risk of accepting a bad lot.

IQL sits between AQL and RQL. Companies define defect types differently, but buyers and sellers agree on AQL for the risk level, using it in pre-shipment inspections.

What Factors Are Used to Determine if AQL Is Being Met?

To figure out AQL, you need batch size, inspection type, level, and desired AQL. Online calculators help. For a 50,000-unit batch, general inspection level 2, AQL 2.5, sample 500 units—more than 21 defects rejects it.

What Does an AQL of 2.5 Mean?

An AQL of 2.5 means up to 2.5% defects are acceptable. More than that, and the batch fails the quality agreement. For 20,000 shorts, 500 defects would be the limit.

What Is the Standard AQL?

There's no universal standard AQL—it depends on the product and industry. Medical fields require very low AQL due to risks, while clothing might allow higher. It's set by buyer-producer agreement.

The Bottom Line

AQL helps ensure large manufacturing orders meet buyer standards while letting sellers produce efficiently. It's useful for big-scale production, keeping both sides satisfied with quality products.

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