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Amazon Outage Hits Shopping, Checkout, Search, and Amazon Music


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Overview of Amazon Disruptions

Users encountering difficulties with shopping on Amazon or loading playlists on Amazon Music are not isolated cases. Downdetector indicates a significant surge in reports concerning checkout, search, and login functionalities. These disruptions impact both the Amazon website and mobile applications, as verified by multiple Verge staff members facing similar problems.

Specific Issues Reported

Navigating to many product pages results in a 'sorry, something went wrong' error message. Even pages that load successfully omit pricing details, hindering purchase decisions. Checkout attempts and cart access frequently trigger repeated logouts from user accounts. Portions of Amazon.com that remain operational exhibit notably slow loading times.




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