Incident Overview
An Amazon Prime Air delivery drone crashed into a Texas apartment building last week, with the incident captured on a bystander's video.
The crash took place in the Dallas suburb of Richardson, Texas, on February 4, when a Prime Air MK30 drone collided with the side of the apartment building and fell to the ground.
Witness Account
FOX 4 KDFW reported that Cessy Johnson was working from home and heard the drone flying nearby, prompting her to record it on her phone since she had not seen one in use before.
When the drone moved out of her view, she heard noises that did not seem right and then saw falling debris before the drone itself crashed outside the building.
The propellers on the thing were still moving, and you could smell it was starting to burn. And you see a few sparks in one of my videos. Luckily, nothing really caught on fire where it got, it escalated really crazy.
But they had to come and try to dismantle it. And then shortly after they came, two Amazon guys came and they had to clean it up and like take it in their truck.
Amazon's Response
Amazon issued an apology for the drone crash and stated it is investigating the cause.
The company is working to make minor repairs to the building related to the collision.
We apologize for any inconvenience and are actively investigating the cause of this incident.
Broader Context of Drone Deliveries
A growing number of retail companies are offering drone delivery services to customers as a means of streamlining the process.
FOX 4 KDFW noted that Amazon and Walmart offer drone delivery in North Texas communities like Richardson, where Amazon began drone deliveries in December.
